There are a lot of questions associated with skydiving that you may be eager to learn the answer to. We’ve tried to include everything we can below, but if you need to ask us anything else, then please don’t hesitate to call us.

Tips for First Timers

“Knowledge dispels fear”. Obviously, the notion of throwing yourself from a perfectly good aeroplane brings very natural feelings of fear and apprehension. However, the tandem instructors and equipment are of the highest possible standard and all parachute centres in the UK operate under very tight Civil Aviation Authority (CAA) and British Parachute Association (BPA) regulations.
You will receive a warm welcome on arrival to put your mind at ease before you receive a comprehensive brief from your instructor. You’ll soon see that there is nothing to worry about and all we ask is that you relax and truly enjoy this unique and wonderful experience. The rush – it’s like nothing you’ve ever experienced. Yes, you’re nervous beforehand, but you leave all that behind when you exit the plane. You will be left with just the incredible sensation of true flight.


What do I need to bring with me?

Please wear comfortable clothes; you should not wear any shoes with heals, hooks or buckles. Trainers are ideal. It can get a little cold at jump altitude so we also recommend bringing gloves with you. If you suffer from any medical conditions or take any prescription medication specified in BPA Forms 115A and 115B, it is a legal requirement that you have the BPA Medical Form 115B signed and stamped by your GP. Please bring the form with you on the day of your jump.


What time do I need to arrive and what happens on the day?

When you call us to book, you will be given an arrival time. Please note, the arrival time is not the time of your jump – you are booked as part of a session and will receive your training as a group. Therefore, there is no need to arrive before the scheduled time. Your actual jump time will depend on the weather conditions on the day.

When you arrive, your Tandem Instructor will give you a thorough training brief in preparation for your skydive. You’ll then be kitted up and safety checked before being escorted to the aircraft. After take-off, it is only about 20 minutes before you’ll reach jump altitude, however, it is a lot faster on the way down!


What if the weather is bad?

Skydiving is a weather dependent sport and we cannot guarantee that conditions will be suitable for parachuting every day; you will only skydive when it is safe to do so. On some occasions rain, heavy low cloud or strong winds can prohibit jumping. If you are unable to skydive then we will be happy to re-arrange your experience for a convenient date that is available. You have a full 12 months from your first booking to do your jump at no additional cost, however please see the T&Cs of the parachute centre once you have booked in; once you have booked your skydive your contract is then handed to the parachute centre you are booked in with . If the weather is marginal, please be prepared to spend the entire day at the parachute centre while you wait for the blue skies.

We cannot offer any refunds for booking fees or if paid in full for tandem skydives.
If you cancel on the day or do not turn up, your booking fee is non-refundable and you will incur a £50 fee to reschedule.


What should I wear?

You should wear secure trainers and comfortable clothing, please dress appropriately for the weather on the day, and remember it will be colder at jump altitude so please bring gloves with you. You will be provide with all the necessary equipment, including jumpsuits, goggles, and headgear. Please do not wear any shoes with buckles, hooks or heals.


Medical Restrictions

Your introduction to skydiving will be with a highly experienced instructor, as a result we can cater for almost anyone. However, there are the following weight, age and health limitations to consider:
Weight:
The weight limit at most parachute centres is 15 stone fully clothed (95.2 KG) and you must also be relatively fit and healthy. Please note that your weight needs to be in proportion to height and conditions need to be suitable on the day of the jump, which may lead to delays on the day.

Age:
In the UK, 16 years old is the minimum legal age to participate in skydiving. However, if you are under 18 you must have parental consent. There is no upper age limit for Tandem Skydives.

Medical Limitations:
It is important that any person undertaking a skydive is fit to do so. All parachute centres are required to have a Declaration of Fitness for every person who jumps with them, in line with the requirements of the British Parachute Association. If you are lucky enough to be fit and healthy, and have not suffered from any of the medical conditions listed on the BPA Student Tandem Parachute Declaration Form (115A), you can declare yourself as fit to jump using BPA Form 115A. However, if you suffer from a medical conditions or take any prescription medication specified in Form 115A, it is a legal requirement that your GP certifies you as fit to skydive by signing and stamping BPA Form 115B – Tandem Student Parachutist Doctor’s Medical Certificate. If you’re still unsure, get in touch!


When are you open?

The Durham based parachute centre operates on Wednesdays to Sundays, weather permitting. During the week, our booking office is open from 9 am until 7:30 pm. To book a skydive with us, simply call us on 0191-369-2468 and a member or our team will help you. Alternatively, to book online please visit our website www.freedomskydiving.co.uk


Can friends and family come to watch?

Absolutely! We encourage you to share this experience with your loved ones. There is a lovely view across the airfield and an onsite Café, which serves home cooked food and hot and cold drinks throughout the day. However, as skydiving is a weather dependent sport, please let your friends and family members know that they may have to wait a few hours to see you jump if the weather is marginal. Children must be supervised by a responsible adult at all times. Dogs are welcome but are not permitted inside the buildings. Please keep your fury friend on a lead at all times.


Can I have photos of my jump?

You can have your jump filmed by either the handycam, worn by your Tandem Instructor or by booking a camera flyer. We will be happy to arrange to have your jump filmed when you book your skydive. Alternatively, you can decide on the day of your jump.
Once filming is booked and paid for, there are no refunds for cancellations. However, in the unlikely event of a video and/or stills picture failure, a refund will be issued for the payments thereof, however no refund or re-jump will be issued for the tandem skydive.
For safety purposes, it is a BPA regulation that cameras cannot be worn by students or anyone with less than 200 jumps.


Can I re-book/cancel my skydive?

On booking, you will be asked for a £50 non-refundable booking fee to secure your place. The balance of your skydive will be due on the day. If the weather prevents you from jumping, we will re-book your skydive free of charge. However, if you decide to re-book for other reasons and do not give us 10 days’ notice, you will be charged a re-book fee. If you cancel or do not turn up on the day without prior notice, you will forfeit your £50 booking fee and will need to make a completely new booking. If you’ve paid in full for your skydive, the rebook fee for cancelling or not turning up on the day is £50. Payments are completely non-refundable for tandem skydives and camera filming.


Charity Skydives

If you are jumping for a charity and wish to recover reimbursement of the booking deposit and the cost of the training and the jump, you must raise the minimum sponsorship money appropriate for your chosen jump as detailed on the charity page on this website.
If you are purchasing the jump for yourself the cost for the training and the jump must be paid 1 week before you jump of the training and this payment is totally non-refundable even if you do not jump for any reason.


Booking Contract

Once a specific date has been booked, you will automatically become bound by the terms and conditions of the individual parachute centre that you are booked with.


Freedom Skydiving use only those parachute centres which are affiliated to the British Parachute Association as the National Governing Body of the sport. Accordingly, no representations or warranties of any kind are made by Freedom Skydiving as to the suitability, capability, quality of training or operation of any parachute centre. Any queries or complaints with regards to these aspects should be referred to the parachute centre concerned.


Insurance

On payment to the parachute centre of the fee for the training and the jump, all jumpers are covered by the British Parachute Association Liability Insurance Policy up to £5 million for liability to Third Parties. Please note that this does not cover the jumper or their dependants for personal injury including death. All jumpers are therefore strongly recommended to take out their own insurance cover for personal accident benefits to whatever level they consider appropriate.


IMPORTANT NOTICE

Parachuting is an adventure sport and participation in such sports necessarily involves a risk of injury or death regardless of the standard of training, supervision and equipment employed. I voluntarily accept all the risks inherent in the sport and I agree for myself and my personal representatives to indemnify and hold harmless Freedom Skydiving against any claim or claims whether on my own account or from third parties arising out of any accident or incident resulting in any loss or damage (including bodily injury and death). By completing your booking on-line or over the telephone you are confirming that you have read all the above sections marked Booking Terms and Conditions, Medical Restrictions, Insurance, and Important Notice, and understand and agree to be bound to those terms and conditions and to comply fully with the same


GDPR and Data Collection

Freedom Skydiving respect the privacy of our visitors and are committed to preserving your online safety by preserving your privacy at anytime you visit or communicate with our site.  In general, you can visit our website without telling us who you are or providing any information about yourself. In some areas of the site, we ask you to provide information that will enable us to process an order or to provide you with further information.

Financial payment information is only gathered when a customer purchases a skydive. In this case, the information is either securely held by PayPal, Stripe or if you make a BACS transfer to us. We do not do not store credit card details nor do we share details with any third parties. This Privacy Policy is updated from time to time; therefore, it should be reviewed occasionally.

1. Collected Information

Data can be collected and processed during the operations of our website and in hard copy at our offices. The following are ways we may perform these actions:

1.1 Data regarding your visit(s) to our website and any resources used are collected.  The following is included and not limited to: location data, weblogs, traffic data, and any other communication information.

1.2 Any forms you filled out on our site or in hard copy at the DZ allows us to collect data such as registering for information, joining the club or the BPA or when you complete a booking or contact form.

For example:

Prior to Parachuting & Skydiving participants need to provide certain information – that being name address, email address, contact telephone number (preferably a mobile), their Date of Birth, Weight, Height & Gender and contact details for a nominated emergency contact, all of which in the event of injury or incident will likely be passed to the emergency services & appropriate governing/investigating bodies. Otherwise such Data will routinely be recorded, processed & stored by Freedom Skydiving and by the Parachute Centre that you opt to skydive at, who will use it to contact participants for parachuting purposes, for technical, safety & research study, as well as passing it to the National Governing Body (NGB) for Parachuting in the UK – the British Parachute Association (BPA) who in addition to registering, and arranging insurance, for participants may also use the data for technical, safety & research studies.

If for any reason you communicate with our personnel or site we may collect information.

2. Cookie Usage

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website and our advertisers.

Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site.  No personal details will be shared that could identify you.

We may assemble information about your common internet use with a cookie file.  When used, the cookies are downloaded to your computer automatically.  The cookie is stored on the hard drive, with transferred information.  The data sought by the cookie helps us improve our website and any service offered to you.

Your browser has the ability to decline cookies.  This is done by setting your browser options to decline all cookies.  Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access.

 3. Our Use of Your Information

Information stored or collected regarding you helps us improve and offer services you need.  The following list contains how we might use your data:

3.1 Any request you make of our site or personnel allows us to use information you provided us with, relating to the products or services we have.  We may also send information on products or services you may be interested in.

3.2 Contract Commitments: To meet any Commitment we make to you.

3.3 Changes or Improvements made to the site can warrant use of your information, with regard to notification of such changes.

3.4 An existing customer may be contacted regarding products and services related to any item of previous sale you made on our site.

3.5 We share information on social media (mostly photographs and names) and with the BPA , but we do not rent or sell personal identifying information to any 3rd party company, organisation or individual.

3.6 We do however reserve the right to use video and photos of you on our website and any printed promotional materials.

Therefore in participating it also needs to be accepted by participants, or in the case of 16 & 17 year olds or vulnerable adults their parents or guardians, that filming & photography may be taken on the ground, in aircraft and “In Air” for both training & marketing purposes, with images routinely posted on training, commercial & social media.

3.7 Personal information pertaining to insurance and customer information may be passed to our governing body, the British Parachute Association.

4. Personal Data Storage

4.1 Information we are provided to the website will be stored on secure servers.  Transaction data is encrypted for your safety. Hard copy data is kept in our offices on site, it is occasionally transported by hand and is therefore not completely secure and may be seen by those handling the paperwork. If yo want absolute security of personal information such as addresses then please do not provide it. We will not store any hard copy financial information about you, any details taken over the phone shall be shredded once processed.

4.2 You should understand data via online transmission is not completely secure.  We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically.  Transmission of any data by you is at your own risk.

5. Information Disclosure

5.1 Third Party disclosure may occur for the following reasons:

5.1.1 Selling any or all of our business to a third party may result in sharing your information.

5.1.2 At any time when we are legally required to we may disclose information about you and your visits to our sites.

5.1.3 To prevent fraud and help in fraud protection in order to reduce credit risk, we may disclose information.

6. Third Party Links

Third party links may be discovered on our site.  These third party links have their own privacy policy, which you agree to when you click on the link.  We are not responsible nor do we accept responsibility for third party links.  Our liability covers us only on our site, and thus we do not accept liability for third party links as we have no control over them.

7. Information Accessibility

We cannot withhold data we collect about you, as per The Data Protection Act 1998. This act provides you with access to any information we may hold on you.  If you wish to have access about our data collection on you please feel free to contact us with queries, requests, or comments you may have about our Privacy Policy.  We welcome any communication via the email address supplied here: info@freedomskydiving.co.uk